Mental Health Support and Disability Services NSE Presentation

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05/13/2025 Added

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[00:00:00.000]Okay Hello, my name is Mariah Johnson. I am a Counselor and Outreach and Suicide Prevention Coordinator at Counseling and Psychological Services.
[00:00:14.840]My name is Pablo Arangel. I am the Assistant Director at Services for Students with Disabilities.
[00:00:20.520]And today we're going to be sharing a little bit about student resources related to mental health support and disability services here at UNL.
[00:00:27.760]So to start, for CAPS or Counseling and Psychological Services, we are located on the second floor of the University Health Center.
[00:00:37.760]We are open Monday through Friday, 8:00 to 5:00. And then we also have an on-call counselor available 24/7.
[00:00:44.120]So if there's any crisis support that's needed outside of business hours, students will always have access to that,
[00:00:50.120]regardless if they're using our services or not, throughout the whole time that they are student at UNL.
[00:00:55.520]I'll talk a little bit more about that here in a minute.
[00:00:57.520]So, who we are. We are a team comprised of psychologists, counselors, social workers and we also have doctoral level interns that all work collaboratively with students.
[00:01:09.520]The piece that we really want parents and students to know is we work really hard internally to share information about who might be a best clinical fit.
[00:01:19.520]So, the students coming in and not quite sure what they're needing or what kind of areas they're wanting to work on, we work really hard collaboratively to address that.
[00:01:27.280]And make sure they're matched up with the right professional that can best help them.
[00:01:31.280]So, we're committed to providing quality mental health services that meets the needs of a diverse student body by providing a safe, welcoming, and affirming environment during their educational journey.
[00:01:42.280]So, if there's ever a time that a student's needing mental health support or not quite sure what resources they're needing, they can absolutely always start with us, talk through the mental health support that they're needing.
[00:01:52.280]And we also can kind of help refer to other areas on campus as well.
[00:01:57.040]So, our services include counseling.
[00:02:01.940]This ranges from individual counseling, group counseling, and relational counseling.
[00:02:05.860]So this might be couples therapy, it might be a difficult friendship or relationship
[00:02:12.400]with a roommate.
[00:02:13.400]We can absolutely provide support in those areas.
[00:02:16.920]We do have specialty services related to alcohol and other drug services.
[00:02:20.200]So this is through the form of evaluations or workshops, crisis intervention, as I mentioned,
[00:02:26.800]we will always be able to provide crisis support during business hours.
[00:02:31.040]We treat that sort of like an urgent care first come first serve as students are getting
[00:02:35.820]in.
[00:02:36.820]Hopefully that is a really small wait for students to get in if they're wanting to come
[00:02:40.840]in person.
[00:02:41.840]But as I mentioned, we have that 24 hour on-call counselor.
[00:02:45.800]It's also available too.
[00:02:47.080]So if you're needing support right away, don't want to come in person or wait, that's also
[00:02:51.940]available.
[00:02:52.940]Now, like, as I mentioned, we'll talk about that here in a minute too.
[00:02:56.560]We provide outreach workshops and prevent suicide trainings to the UNL campus.
[00:03:02.800]Online screenings and self-help resources are also available on our website, and I'll
[00:03:06.240]talk about those here in a minute.
[00:03:08.200]And then referral assistance.
[00:03:10.300]We can always help students get connected to individuals in the community if they're
[00:03:14.200]wanting other options, long-term or weekly options, we can help.
[00:03:18.080]And then as well as after post-graduation, if they're needing support for mental health,
[00:03:22.640]we can help identify referrals in their area.
[00:03:26.320]So, the following services are completely covered by student fees.
[00:03:32.560]So, the first eight appointments during a student's time at UNL are completely free.
[00:03:38.640]All group counseling and workshops are covered by student fees.
[00:03:42.780]And then on-call counselor is available 24/7 and that is always completely free as well.
[00:03:46.780]Now, if a student is electing to, you know, maybe stay on longer or wanting more long-term
[00:03:52.440]services, we do have services that are at a subsidized rate.
[00:03:56.080]So, any session 9 and on are billed to the student account at $50 if they're wanting
[00:04:01.460]to stay at CAPS and with the provider that they're working with.
[00:04:05.320]Any no-show, late cancels, or reschedules are $25 and then all mandated alcohol and
[00:04:11.920]other drug services also incur a fee and those prices vary.
[00:04:18.500]So, when we look at how students can begin, we
[00:04:25.840]start with what we call an initial evaluation.
[00:04:28.340]This appointment is available same day, Monday through Friday, 8:00 to 5:00.
[00:04:33.320]We encourage students to schedule this earlier in the day so that they have a variety of
[00:04:37.880]times available, depending on their schedule with classes, work, those types of things.
[00:04:44.020]Students who are new to CAPS can call or schedule their first appointment online.
[00:04:48.760]However, if a student has already been seeing us, we encourage they call back in and get
[00:04:54.600]scheduled.
[00:04:55.600]That way we can make sure their file is pulled up and that they want to work with that same
[00:04:58.980]provider that's scheduled accordingly.
[00:05:02.080]During this first appointment, we meet with students to talk through what's bringing them
[00:05:07.360]in, they're presenting concerns and symptoms.
[00:05:09.760]And then we work collaboratively to determine what services are a best fit.
[00:05:13.100]So that might be services at CAPS through individual counseling, group counseling, relational
[00:05:18.720]counseling or just a one-time consultation.
[00:05:21.880]Otherwise there are times that we might say, "Hey, another referral," either on campus
[00:05:25.360]or off campus could be helpful.
[00:05:28.400]And so we'll talk through those resources and services and go from there.
[00:05:35.020]With crisis intervention, as I mentioned, if a student is in needing immediate mental
[00:05:39.080]health support, we recommend that they call us.
[00:05:42.480]That will put them in contact either with our on-call counselor available 24/7 if it's
[00:05:46.660]after hours or if they're recognizing it's a crisis and wanting to talk to someone right
[00:05:50.980]away, they call our number that's listed there and press 4, which is following the
[00:05:55.120]prompts for crisis and they'll be connected with a licensed provider right away.
[00:06:01.120]If like I mentioned that during business hours, if a student is wanting to come in person
[00:06:04.800]and be seen, we can absolutely meet with them.
[00:06:07.820]We just encourage them to call into our office, let us know that they're coming and that makes
[00:06:12.360]sure that we can arrange someone to be available to meet with them when they're getting into
[00:06:17.740]our office.
[00:06:18.740]If your student's using any medication, we encourage them to call the health center,
[00:06:23.880]all medication and psychiatry.
[00:06:24.880]Psychiatry services are through the University Health Center and their number is listed there.
[00:06:29.080]And if it's a medical emergency or needing immediate assistance, calling 911 is the best
[00:06:34.820]option.
[00:06:38.820]And then quickly, just some information related to referral partnerships.
[00:06:43.120]As I mentioned, if a student is wanting to get connected with a provider for more of
[00:06:46.840]a long-term option or weekly option, we can absolutely help find a provider in Lincoln.
[00:06:53.640]However, there are times when we don't.
[00:06:54.640]There are times that students are going home over break or the summer or even post-graduation
[00:06:59.400]and they're wanting to continue with mental health support.
[00:07:02.940]WellTrack Connect is a platform that we work with to identify referrals across the United
[00:07:06.840]States.
[00:07:07.840]They also have community resources and frequently ask questions for parents and students about
[00:07:12.920]finding a provider if they're new to that process.
[00:07:17.600]BetterMind is another platform that we use, so if a student is wanting telehealth options,
[00:07:23.400]BetterMind is a great resource.
[00:07:24.400]And we can actually help walk through individual sessions and workshops and credits available
[00:07:30.240]through the platform.
[00:07:34.260]And then on our website, we do encourage students to check out our resources.
[00:07:38.360]We have online mental health screenings that are completely anonymous so students can kind
[00:07:42.520]of take a poll and kind of see how their symptoms are aligning with maybe anxiety is really
[00:07:48.280]high, depression, and they'll provide recommendations on what services could be helpful for them.
[00:07:54.160]We do have on-demand self-help resources.
[00:07:56.500]So that picture in the bottom left screen has some examples related to things related
[00:08:00.900]to the college transition, communication, self-esteem, procrastination.
[00:08:05.680]So common things that students might be encountering, they can get some tips and tricks on how to
[00:08:09.940]work through those areas.
[00:08:12.000]And then all of our group and workshop opportunities are updated on a semester basis.
[00:08:17.860]And so anything that they might be interested in kind of learning about what groups or workshops
[00:08:22.120]are available.
[00:08:23.920]Is listed on our website and our websites listed there at caps.unl.edu.
[00:08:28.680]Okay.
[00:08:29.680]Pablo.
[00:08:30.680]Thanks, Mariah.
[00:08:32.680]Again, my name is Pablo, Assistant Director of Services for Students with Disabilities.
[00:08:41.460]We are located on the first floor of Louise Pound Hall.
[00:08:44.440]There's a picture of our building.
[00:08:46.220]We're between Love Library and the Sheldon Art Gallery.
[00:08:49.560]And is where our office hours are typical eight to five Monday through Friday.
[00:08:53.680]through Friday.
[00:08:56.940]Okay. So the university policy. So what do we do? Well, we help to mitigate institutional
[00:09:11.120]risk of discrimination based on disability. And the university policy is here. So it's
[00:09:17.440]about access. It's about accessing the classes, the classrooms, the information, the ability
[00:09:22.780]to demonstrate the knowledge, and also being able to go to enjoy and interact with other
[00:09:29.960]events on campus as well. Okay. So what is a disability? Well, not all conditions meet
[00:09:39.160]the definition of a disability. A diagnosed condition is just that, a mental health or
[00:09:45.780]a medical or a physical condition. But as defined by law, disability is a type of physical
[00:09:52.200]impairment or mental illness.
[00:09:52.760]A mental impairment that substantially limits one or more major life activities. That sounds
[00:09:58.340]legal because it is. This is the language in the laws regarding disability. On the next
[00:10:05.580]slide, we'll talk about what substantially limits means. So when we consider conditions
[00:10:14.080]to determine if a condition qualifies a student as a student with a disability, this is what
[00:10:22.740]substantially limit looks like. So it's the ways an individual performs a major life activity,
[00:10:30.100]how they perform, the extent that the major life activity can be performed, how long does
[00:10:37.580]that take, the amount of effort it takes a person to perform the activity. What's a major
[00:10:43.840]life activity? Well, some examples of major life activities as it relates to college typically
[00:10:48.800]is the first one is learning. Learning is a major life activity. Walking is a major
[00:10:52.720]activity. Talking, hearing, eating, and there are more. But those are the typical ones that
[00:11:00.300]are affected here on our campus.
[00:11:04.300]Okay. So the accommodations or the support of students with disabilities looks different
[00:11:14.120]between high school, K-12, and the college level. The K-12 experience is built on a success model
[00:11:22.700]where higher ed is built on an access model. There's different laws that govern these. There's
[00:11:27.780]the IDEA law, which says that a student has a right to a free and appropriate public education,
[00:11:34.800]where the Section 504 of the Rehabilitation Act and the Americans with Disabilities Act
[00:11:40.580]protects eligible students with disabilities against discrimination. So they have access,
[00:11:45.820]not success, because we don't have the right to a college education in the United States,
[00:11:51.460]where we do have the right to a college education in the United States.
[00:11:52.680]We do have the right to that education in the K-12 experience. And so then how are accommodations
[00:11:58.200]determined? Well, in high school, there's an IEP team, an individual education plan team of school
[00:12:04.580]professionals and the family and the student are all together determining what a student needs to
[00:12:10.760]succeed. Where in college, there's an interactive process between a disability specialist and a
[00:12:22.660]documentation and to listen to a student's self-report to determine if that student is a
[00:12:28.000]qualified student with a disability. And then they discover the barriers that students are
[00:12:34.800]missing or are engaging. And then accommodations are suggested to be put in place to remove those
[00:12:41.900]barriers. And, you know, in the K-12, you know, there's a team of advocates that work with
[00:12:48.500]students and families. And where in the higher ed model, it's a student,
[00:12:52.640]is the self-advocate. Okay. So here's another way to look at this, the responsibilities.
[00:12:59.080]We can see the high school and the college experience. So, you know, when we think about
[00:13:04.820]that IEP team and the law about success, or in the college area, the law on access,
[00:13:09.840]you know, the school is required to identify a student with a disability, where in college,
[00:13:14.580]it's a student. You know, I'm not going to read through this whole slide. You can do that.
[00:13:18.360]You know, it's about requesting services, you know, obtaining disability,
[00:13:22.620]documentation, providing accommodations, advocating to obtain services, and deciding
[00:13:27.260]what courses to take. As you see in high school, it's almost all the student,
[00:13:32.260]or it's almost all the school, rather, and the parent, with the student just advocating to
[00:13:38.780]obtain the services, where in college, it's not that. It's actually the opposite. But that's not
[00:13:45.120]to say that a student is all on their own in college. You know, we continue to work with
[00:13:49.900]students and their disability specialists.
[00:13:52.600]You know, they consult periodically. And, you know, if a student needs some other service
[00:13:58.640]beyond our office, then we refer them to those academic services on campus that are available
[00:14:04.420]for all students. Okay. And so there are some frequently asked questions that, you know,
[00:14:11.080]I want to highlight a couple here. You know, what additional academic resources are available?
[00:14:15.900]So that last comment I made, we refer students to other academic resources, CAST, that
[00:14:22.580]which is the Center for Academic Success and Transition is where students can learn, you know,
[00:14:26.900]how to manage their time better, how to study for college, how to prepare for exams, you know,
[00:14:31.760]how to take exams in college. You know, the CAST professionals work with students on a daily and
[00:14:38.240]they have drop-in hours there too. You know, there's tutoring at different, you know, resource
[00:14:41.640]centers. There's a writing center and students also have advisors that, you know, they can work
[00:14:46.280]with to determine their needs in the college. And so will the registration with SSD be part of
[00:14:52.560]the academic record? No. Eligibility for accommodations will not appear on transcripts
[00:14:57.520]or in any portal where student information is gathered throughout their time at UNL.
[00:15:03.100]That is a privacy concern that we protect. We take very serious.
[00:15:07.960]Students often ask if they should share their medical condition with their professors.
[00:15:13.260]You know, on one hand, that's self-advocacy, but on another hand,
[00:15:16.920]no, because faculty are not qualified to evaluate medical documentation. Like let's
[00:15:22.540]say a student brings a doctor's note. You know, if it's related to a disability,
[00:15:26.620]it needs to come through our office because a student has a right to privacy. And we are the
[00:15:33.540]ones, we're the professionals on campus that determine eligibility for accommodations.
[00:15:37.760]And so SSD does not share medical information. You know, if a student has an accommodation plan,
[00:15:46.820]they share that with their faculty and the faculty pushes back and says,
[00:15:49.680]you know, no, I'm not going to do that. And they call our
[00:15:52.520]office and they say, well, you know, why does Pablo have this accommodation? And well,
[00:15:56.080]the answer is because they're eligible. And they say, no, but like, what's the condition? Like,
[00:16:00.580]why can't they X? And, you know, we don't release that information. You know, the fact that a
[00:16:06.460]student was determined to be a qualified student with a disability is the only thing that a faculty
[00:16:11.520]would know because they would have the plan. And so, but the accommodations are implemented
[00:16:16.860]by the faculty and the students share the plan each semester with each faculty member.
[00:16:22.500]And they meet with them to talk about it. You know, the scenario that I mentioned related
[00:16:27.900]to a student's diagnosis, that's very rare. Faculty on our campus are very familiar with the
[00:16:34.020]practice, you know, that they must perform related to access for students with disabilities.
[00:16:41.860]Okay. So students and families are encouraged to reach out to us. You know, if a student or a
[00:16:52.480]just get it going, you have documentation and you can go to our website and, you know, click on the
[00:16:58.340]register with SSD button. But if you want more information, you can reach out to us at any time.
[00:17:03.720]You know, the student can reach out to us at any time when they're on campus, if they choose not
[00:17:07.500]to do it before school starts. You know, we're always available to talk with students and they
[00:17:12.020]don't need to register with us to talk with us. We're happy to give this information more precisely
[00:17:18.080]and individually as you all move forward. Okay.
[00:17:22.460]And here you go. Here's how to contact our office on the right and CAPS on the left.
[00:17:30.320]Awesome. Thank you so much for taking the time to learn a little bit about the resources
[00:17:36.140]available for your students. If you have any questions, as always, please feel free to let
[00:17:39.780]us know. Thank you. Thank you. Okay. How'd you feel about it? I think fine. It was 17
[00:17:52.440]and a half minutes.

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Mental Health Support and Disability Services NSE Presentation

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