Billing 101: Top 5 Tips NSE Presentation

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05/12/2025 Added

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[00:00:00.560]Hi, my name is Rochelle Soffeld, and I'm the Training Coordinator and Interim Associate Director in Husker Hub.
[00:00:06.660]Thank you for joining us today to learn about the top five things to know about your bill.
[00:00:11.280]Husker Hub is where students go to handle the business of being a Husker.
[00:00:15.780]At Husker Hub, business is more than just paperwork.
[00:00:18.860]It's about making college manageable, meaningful, and sustainable for each student.
[00:00:24.440]We provide services related to course registration, academic transcripts, student bills, scholarships, and financial aid.
[00:00:32.000]If you're ever unsure where to go, we're a great start to get you in the right direction.
[00:00:36.700]Our staff are trained in active listening and to recognize when to connect a student with deeper support.
[00:00:42.240]We're proud to help students solve problems, see possibilities, and feel supported.
[00:00:47.960]Students aren't alone in their educational journey, and we believe that every interaction matters.
[00:00:54.160]Today, we'll cover the top five things to know about your bill.
[00:00:58.440]We will cover important dates, paying your bill, ways to pay your bill, the Husker Payment Plan, and how to use financial aid to pay your bill.
[00:01:06.420]First, there are some important billing dates you'll want to mark on your calendar.
[00:01:11.440]August 25th is when students get access to the fall bill in MyRed.
[00:01:16.000]You'll be able to find it under the Student Accounts tab.
[00:01:18.980]After that, new monthly bills will be posted on the 25th of each month.
[00:01:23.980]if new charges are added,
[00:01:25.780]and all billing notices will be sent to your Huskers email account.
[00:01:29.680]Be sure to check your inbox often so you don't miss something important.
[00:01:33.760]The next important date to know is that the fall 2025 bill is due on September 12th.
[00:01:39.900]All monthly bills are due on the 12th of the month,
[00:01:42.720]no matter what day of the week it falls on, if more charges are added.
[00:01:46.320]Now, let's look at where students can view and manage their bill in MyRed.
[00:01:52.360]When you log into MyRed,
[00:01:53.960]head to the section called My Student Account Information.
[00:01:57.180]This is your go-to spot for billing details.
[00:02:00.140]Here, you'll see your current balance, which is the amount you owe,
[00:02:03.680]the bill date, which is when the bill was generated,
[00:02:06.440]and the payment due date, which is the deadline to submit payment.
[00:02:09.960]If you want a more detailed breakdown, you can click on the Account Activity button,
[00:02:14.760]which will show a full list of charges, payments,
[00:02:17.760]and any financial aid that has applied to your account.
[00:02:20.240]This is also the same area where payments can be made,
[00:02:23.500]so it's a good page to check often.
[00:02:25.520]Now, let's go over the payment options available to students and families.
[00:02:30.360]There are several convenient payment options available 24-7 online,
[00:02:35.080]including an online check, which includes a small 50-cent transaction fee per payment,
[00:02:40.640]and credit cards or debit cards,
[00:02:42.960]which come with a non-refundable 2.95% processing fee per transaction.
[00:02:48.200]In addition to online payments,
[00:02:50.960]students and families can use the following
[00:02:53.040]by mail or in-person:
[00:02:54.480]Personal checks, 529 plans or other college savings plans,
[00:02:58.840]bank bill pay, money orders or cashier's checks,
[00:03:02.260]and foreign currency payments through our partner Convera.
[00:03:05.280]These options give families flexibility
[00:03:07.780]to choose what works best for you.
[00:03:09.820]You can scan the QR code on the screen
[00:03:12.560]or visit go.unl.edu/payonline
[00:03:16.360]for instructions on how to submit an electronic payment.
[00:03:19.480]As a reminder,
[00:03:22.580]all official UNL communications,
[00:03:24.380]including billing notices,
[00:03:25.900]are sent directly to the student's Huskers email account.
[00:03:29.080]This means that only the student receives bill notices
[00:03:32.600]unless they take action to share that information.
[00:03:35.340]Students, if you'd like your support network
[00:03:38.020]to be informed or help you with payments,
[00:03:40.600]there are two types of access
[00:03:42.140]you can grant in your MyRed account.
[00:03:43.720]Guest access allows someone else
[00:03:46.200]to view certain information
[00:03:47.520]through a guest portal in MyRed,
[00:03:49.700]and this includes billing and financial aid
[00:03:52.120]information.
[00:03:52.740]Authorized payer access gives someone permission
[00:03:56.040]to make payments on your student account
[00:03:58.740]through the online payment system.
[00:04:00.420]Both can be set up in MyRed,
[00:04:02.640]and we highly recommend doing so
[00:04:04.640]if others are helping you manage your college finances.
[00:04:06.980]To grant guest access in MyRed, click on the Profile tab and select the drop-down menu
[00:04:13.870]option called Manage Guest Users. You'll be able to choose what information you'd like to share,
[00:04:18.990]which can include addresses, phone numbers, and emails, to-do list items, financial aid information,
[00:04:25.710]student billing and account history, and class schedules and grades. You're in control of what
[00:04:31.890]your guests can view. As part of the setup, you'll create a shared secret phrase that your guest will
[00:04:38.090]use when speaking with Husker Hub if you're not present during that conversation. To invite someone
[00:04:44.990]to be an authorized payer, students can send an invitation through the payment portal, which can
[00:04:50.230]be accessed in MyRed either from the main homepage or by going to the Student Accounts tab. Parents
[00:04:56.550]and supporters, if you're invited as an authorized payer, you'll receive an email with
[00:05:01.750]a secure link and login details to access the payment system. This gives you direct access to
[00:05:08.090]make payments on the student's behalf without needing to log into their MyRed account.
[00:05:12.450]The University of Nebraska-Lincoln also offers a couple payment plan options to help make paying
[00:05:19.150]for college more manageable. The Husker Payment Plan lets you spread payments over three or four
[00:05:24.730]months each semester. Students can sign up for the plan in MyRed under the Student Accounts tab.
[00:05:31.610]There's a specific time to sign up that you'll want to keep in mind. For fall, the sign-up period
[00:05:36.330]is open from August 25th to September 12th. For spring, the sign-up period is from January 25th
[00:05:43.370]to February 12th. You must enroll in the Husker Payment Plan each semester you wish to use it,
[00:05:49.550]and we recommend signing up as early as possible to give the plan time to process smoothly.
[00:05:54.790]There's a $25 fee to sign up, and this is added to the student account when the plan is activated.
[00:06:01.470]If you'd like more details, feel free to scan the QR code on the screen
[00:06:05.670]to learn more about how the Husker Payment Plan works.
[00:06:08.590]If you're using financial aid to help pay, it'll be released about a week before classes start.
[00:06:16.130]We'll disperse just the fall portion in August, and Spring aid will be dispersed in January.
[00:06:21.710]Your aid will be applied to your direct university expenses first,
[00:06:26.370]like tuition, fees, and any on-campus housing and meal plans.
[00:06:31.730]If your aid covers more than your total charges, you'll receive a refund for the extra amount.
[00:06:37.150]That refund goes directly to the student.
[00:06:39.790]We highly recommend setting up direct deposit in MyRed for any refunds.
[00:06:44.870]It's the fastest and most secure way to receive your money.
[00:06:48.230]A quick tip, hang on to that refund until you're sure all expected charges have been added to your account.
[00:06:54.910]Just in case something posts later.
[00:06:57.470]For instructions on how to enroll in direct deposit,
[00:07:01.190]visit go.unl.edu/directdeposit.
[00:07:06.010]If you're a financial aid recipient, join us for our other session to learn
[00:07:11.750]about the top five things to know about your financial aid.
[00:07:15.110]In that session, we'll cover how to apply for and receive federal aid, the different types of aid,
[00:07:21.050]common tasks and avoiding delays, and applying for scholarships in future years while at UNL.
[00:07:26.950]It's a great way to feel more confident about managing your aid
[00:07:31.050]and making the most of your financial resources.
[00:07:33.670]This concludes our session on the top five things to know about your student bill.
[00:07:39.290]If you have any questions, please contact our office.
[00:07:42.670]Our team is here to listen and provide support.
[00:07:45.610]We also have virtual visit options available every weekday from 10:00 a.m.
[00:07:50.490]to 4:00 p.m. Central Time, and students can log in with their NUID on huskerhub.unl.edu.
[00:07:57.610]If you want to find out more
[00:08:00.910]or access resources from any of today's sessions,
[00:08:03.730]visit go.unl.edu/nseresources, or scan the QR code on the screen.
[00:08:10.750]Thank you.
[00:08:11.910].

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