Physical Wellness Begins Here: University Health Center

University Health Center Author

05/11/2022 Added

12 Plays

Description

In this presentation, parents will learn how the health center supports their students. We discuss the breadth of services offered, how students can access care, how to pay for care and more.

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[00:00:02.928]Hi everyone. My name is Aimee Grindstaff,
[00:00:05.188]and I work in the marketing office here at
[00:00:07.908]the University Health Center. Thank you
[00:00:10.288]so much for watching this recording. Over
[00:00:12.658]the next 20 minutes or so, I'm going to
[00:00:14.538]give you a quick rundown of all the things
[00:00:16.838]you need to know as a parent of a student
[00:00:19.305]coming to the university. In terms of how
[00:00:21.615]they would use the University Health
[00:00:23.405]Center. We'll talk about the different
[00:00:26.165]services we offer, how your student can
[00:00:28.375]access those services, how they pay for
[00:00:30.735]those services, and then we'll wrap up
[00:00:33.073]with a couple of tips that you can use as
[00:00:35.043]a parent to help your students stay
[00:00:38.083]physically well while they're a Husker
[00:00:40.403]here on campus. Let's start with our
[00:00:45.233]hours and location. The University Health
[00:00:47.653]Center is actually located on the eastern
[00:00:50.773]edge of City Campus, which you can see
[00:00:53.468]here in the map on the right, so right
[00:00:56.628]along Antelope Valley Parkway. If you
[00:00:59.158]have a student that's staying in any of
[00:01:01.558]the suites, we're actually right across
[00:01:03.477]the street from those buildings, and we're
[00:01:05.647]also right across the street from the
[00:01:07.657]parking lot that you may have parked at if
[00:01:09.777]you came to New Student Orientation over
[00:01:12.118]the summer. We're the big black and white
[00:01:14.228]building pictured here below. We kind of
[00:01:16.578]stick out like a sore thumb in terms of
[00:01:18.951]the fact that we don't look like anything
[00:01:21.053]else on campus, so we're very easy to see
[00:01:23.903]and identify. Even though we're on City
[00:01:27.236]Campus, if you do have a student that's
[00:01:29.706]living on East Campus, it's still very
[00:01:31.742]easy to get to us. The bus system stops
[00:01:34.902]right in front of our building. If your
[00:01:36.992]student has a car, maybe they're
[00:01:38.632]living off campus, they can actually bring
[00:01:41.032]their car to campus and park in our
[00:01:42.811]parking lot to the north of our building.
[00:01:44.907]We have a bike rack. I know it's popular
[00:01:48.229]for students right now to rent scooters
[00:01:50.663]and bicycles, so pretty much any form of
[00:01:53.223]transportation is going to get you to the
[00:01:55.633]Health Center. And of course, probably
[00:01:57.833]the most known one is walking. So if your
[00:02:00.663]student is living on campus, it's a pretty
[00:02:04.663]quick walk from anywhere on City Campus.
[00:02:07.116]Our academic hours, so fall and spring
[00:02:10.416]semesters, are Monday through Friday from
[00:02:12.356]8 to 5. On Saturday, we're open for kind
[00:02:16.826]of a same day, urgent-style clinic from 9 to
[00:02:19.806]12:30. And then we're closed on Sundays.
[00:02:22.163]During the summer, we have adjusted hours,
[00:02:25.016]so either way, we encourage all students
[00:02:27.747]to check our website for our most current
[00:02:29.930]hours for that semester.
[00:02:31.929]One of the first questions we get asked is
[00:02:35.929]"How does the health center help my
[00:02:38.189]student when they're sick or injured?".
[00:02:40.269]We know that illnesses and injuries
[00:02:42.509]happen, right? Especially as a college
[00:02:44.941]student when you're living on campus in
[00:02:47.667]close quarters with other students.
[00:02:49.534]It's bound to happen that they're going
[00:02:52.517]to get a cold or the flu or strep or
[00:02:54.867]something at least once while they're a
[00:02:56.947]Husker. So when that does happen, we are
[00:02:59.382]the main resource for your student. One
[00:03:02.472]of the first services to know about is
[00:03:04.172]that we offer primary care office visits
[00:03:07.222]where your student can come meet with
[00:03:09.064]a doctor or an advanced practice provider
[00:03:11.815]to get an exam and see what's going on
[00:03:13.755]with their symptoms. Now, in some cases,
[00:03:17.390]lab testing might be needed to confirm a
[00:03:19.610]diagnosis, maybe for something like the
[00:03:22.490]flu or strep. We do have a lab on site, so
[00:03:26.128]we can process all of that here locally so
[00:03:28.598]that we can get your test results to your
[00:03:30.578]student as quickly as possible. If an
[00:03:33.238]X-ray is needed for some reason, we do
[00:03:35.188]have radiology equipment on site. If your
[00:03:38.018]student has an injury, maybe a sports-
[00:03:40.968]related injury or maybe they had knee
[00:03:44.328]surgery that they're rehabilitating from.
[00:03:46.421]We do have a very robust physical therapy
[00:03:48.786]space where we treat these types of
[00:03:51.040]students. We actually have one of the
[00:03:52.840]nicest physical therapy spaces in all
[00:03:55.338]of the city of Lincoln. We have a large
[00:03:58.961]aquatherapy pool, a big turf strip, tons
[00:04:01.191]of equipment, so if your student ever is
[00:04:03.231]injured and needs that type of help,
[00:04:04.871]just know we can help them with that.
[00:04:06.616]And lastly, we know unfortunately COVID-19
[00:04:09.616]is still around and present in our
[00:04:11.646]community. So if your student does ever
[00:04:14.484]develop any sort of symptoms related to
[00:04:16.434]COVID, just know we offer symptomatic
[00:04:19.404]testing to help your students.
[00:04:21.310]So next question is, "How can my student
[00:04:25.229]manage an ongoing concern?". So we know
[00:04:28.182]that students aren't just coming into the
[00:04:30.342]doctor when they're sick with an acute-style
[00:04:33.912]illness. Some students have developed
[00:04:36.502]an ongoing concern that needs regular
[00:04:38.422]treatment and management from a
[00:04:39.998]doctor. Some common concerns that we
[00:04:42.678]see in our office are things like diabetes,
[00:04:44.898]high blood pressure, sexually transmitted
[00:04:48.308]infection treatment as well as testing.
[00:04:50.601]Allergy shots is another one. We don't
[00:04:53.241]have an allergist on staff, but if your
[00:04:55.771]student already has a prescription for
[00:04:57.771]regular allergy shots, we can actually
[00:05:00.551]administer those on site whenever they
[00:05:02.691]need it. Eating concerns is another one.
[00:05:05.588]And this is just a short list of examples.
[00:05:09.097]If your student already has a concern that
[00:05:13.097]maybe has a flare up from time to time
[00:05:15.247]or maybe they develop something while
[00:05:17.356]they're a student, we definitely recommend
[00:05:19.516]that they come in and make an appointment
[00:05:21.536]with us as early on in their academic
[00:05:24.586]career as possible, just so they can establish
[00:05:26.870]a relationship with a provider so, if they
[00:05:29.310]do need care for a flare up for example,
[00:05:33.310]they know who to go to. They have a
[00:05:34.930]doctor that they can trust on campus.
[00:05:37.070]So if that sounds like something your
[00:05:39.060]student's dealing with, definitely give
[00:05:40.620]us a call. We would love to schedule an
[00:05:42.433]appointment with them.
[00:05:44.153]Next one is, "How can my student access
[00:05:47.525]care from a specialist?". So we do have a
[00:05:49.761]number of specialty clinics on site at the
[00:05:52.711]health center. We have a transgender
[00:05:54.891]care clinic for students that are already
[00:05:57.086]transitioning. Or if your student ever
[00:05:59.557]decides to transition while they are
[00:06:01.327]students, we can help them with that.
[00:06:03.011]We have an eye clinic. So if your student
[00:06:05.401]needs that annual optometry exam,
[00:06:08.245]we can do that, which is great. It means
[00:06:10.545]students can take care of it in between
[00:06:12.345]classes and not have to wait for break
[00:06:14.258]to go home and see their optometrist.
[00:06:16.379]We have an orthopaedics clinic, a
[00:06:19.189]dermatology clinic. So if your student
[00:06:21.212]has acne or ever develops a rash or
[00:06:24.552]dry skin, things like that, the
[00:06:26.922]dermatology clinic is definitely something
[00:06:29.192]that might be of interest to your student.
[00:06:31.518]One of our most important specialty
[00:06:33.448]services is our mental health medication
[00:06:36.018]management clinic, sometimes known as
[00:06:38.478]psychiatry. If your student is taking meds
[00:06:41.812]for a mental health concern or that
[00:06:44.114]becomes a need while they're a college
[00:06:46.014]student, we actually have three providers
[00:06:48.524]that that's their sole focus is to work
[00:06:50.484]with students on this type of concern.
[00:06:52.489]So definitely schedule an appointment if
[00:06:54.489]that ever happens to your student. And
[00:06:56.979]then, because we have those types of
[00:06:59.479]specialty care services in house, it's a
[00:07:03.479]great benefit to your student because
[00:07:06.057]our specialists have really close
[00:07:07.837]relationships with the primary care
[00:07:09.947]providers on staff. It just ensures a
[00:07:12.897]really seamless transition of care, and it
[00:07:16.897]also helps with the collaborative care side
[00:07:19.737]of things as well.
[00:07:22.319]So next question is, "How can my student
[00:07:24.339]be proactive with their health?". What we
[00:07:26.779]always say to students is never wait until
[00:07:28.809]you're sick to go see a doctor. Part of
[00:07:32.040]health and well-being is getting ahead of
[00:07:34.600]things like this by going in for annual
[00:07:36.930]checkups. Another common service
[00:07:40.450]related to this are those annual
[00:07:42.100]gynecological exams. So if that applies to
[00:07:44.510]your student, we want students to continue
[00:07:46.867]doing this while they are a college student.
[00:07:49.147]We often think of students as really
[00:07:53.147]healthy young adults, which is true in
[00:07:55.282]most cases, but sometimes there can be
[00:07:58.262]warning signs of chronic diseases that
[00:08:00.996]start showing up in this age group now,
[00:08:03.216]and the earlier you can catch those
[00:08:04.906]things, the better. So really encourage
[00:08:06.986]them to come in for those annual exams.
[00:08:08.898]We also do things like birth control
[00:08:10.918]prescriptions. We do immunizations. Not
[00:08:14.038]just the MMR that's required for the
[00:08:16.028]university, but everything from
[00:08:18.228]TDap to HPV vaccines, flu shots, which
[00:08:21.408]are free for students every year, so we
[00:08:23.568]encourage students to take advantage
[00:08:25.144]of that. And many other immunizations as
[00:08:27.425]well. We also have a Travel Clinic, so if
[00:08:30.175]your student is studying abroad or
[00:08:32.637]traveling overseas for vacation, we have
[00:08:35.327]a travel clinic nurse that can give them
[00:08:37.170]the required immunizations for their
[00:08:39.422]place of travel and give them travel tips,
[00:08:41.996]ways to stay safe while they're on the go.
[00:08:44.430]So a couple of reasons why we really
[00:08:47.106]recommend your student come in to
[00:08:49.176]us for those types of preventive care
[00:08:51.566]needs is because it means they don't
[00:08:53.826]have to wait until their home for break
[00:08:56.147]to schedule those types of appointments.
[00:08:58.389]They can take care of it while they're on
[00:09:00.049]campus in between classes. And I mentioned
[00:09:02.909]this earlier, but it's really important
[00:09:04.778]for students to establish a relationship
[00:09:07.245]with a local health care provider so that,
[00:09:09.528]if they do get sick or something does
[00:09:11.438]happen, they already have a trusted
[00:09:13.740]relationship with someone, they know
[00:09:15.550]who to go to and it just makes their
[00:09:18.583]experience through that illness a little
[00:09:21.406]easier because they already have a
[00:09:22.856]trusted doctor in their life. And then
[00:09:25.671]we are a safe and easy opportunity for
[00:09:28.921]your student to practice accessing
[00:09:31.961]health care on their own for their first
[00:09:33.841]time. Up until this point, you've probably
[00:09:36.667]been scheduling your students' health care
[00:09:39.167]appointments, driving them to the doctor,
[00:09:41.640]helping them fill out those forms. That's
[00:09:43.939]very common. But then once they come
[00:09:45.739]to campus as a student, they're doing
[00:09:47.859]that all for the first time, and we
[00:09:50.199]recognize that. We take the time to help
[00:09:52.999]your student understand the forms
[00:09:54.669]they are filling out. We work with them
[00:09:56.769]to help them understand kind of the
[00:09:58.359]basics of accessing health care, so that
[00:10:00.389]they can practice it with us, and they're
[00:10:02.401]experts by the time they leave and go
[00:10:04.191]out into the real world. So it's just
[00:10:05.981]another reason to consider coming to us
[00:10:08.451]for those types of preventive care needs.
[00:10:11.769]Next question is, "How does my student
[00:10:13.642]take care of their oral health?" Well
[00:10:16.592]taking care of your teeth and your mouth
[00:10:18.233]is super important, especially as a young
[00:10:20.503]adult. We do have a dental office on the
[00:10:23.973]second floor of our building that helps
[00:10:25.834]students with this type of concern.
[00:10:27.745]We have a staff of licensed dentists
[00:10:30.535]and dental hygienists that do those
[00:10:32.901]biannual teeth cleanings and exams.
[00:10:35.914]And if while they're there, we notice
[00:10:38.424]you've got a cavity, we can do fillings
[00:10:40.434]on site, other sorts of treatment
[00:10:42.374]too, like crowns, bridges, whatever
[00:10:44.154]your student needs. We do emergency
[00:10:46.814]care. We know, sometimes, a chipped tooth
[00:10:49.484]can happen or a tooth pain of some kind.
[00:10:52.506]We do same day and next day care for
[00:10:54.686]those types of concerns. Really a couple
[00:10:57.196]of things that set our Dental Clinic
[00:10:58.966]apart is, one, we teach students that you
[00:11:01.736]don't have to be afraid of going to the
[00:11:03.536]dentist. Our staff are known throughout
[00:11:06.146]campus as being very, very personable.
[00:11:08.918]They have conversations with students to
[00:11:11.088]help distract them to put them at ease
[00:11:13.158]while they are in the dental chair, which
[00:11:15.878]is very, very important. And then our staff
[00:11:18.658]specialize in oral health for college
[00:11:21.408]students, so they take the time not to
[00:11:23.913]just you know do a filling and send them on
[00:11:26.244]their way. They'll actually spend time
[00:11:28.138]showing them how to brush their teeth,
[00:11:29.738]showing them how to floss, teaching them
[00:11:31.737]you know maybe they love energy drinks,
[00:11:33.974]like how many energy drinks you should
[00:11:36.434]have and what are some better alternatives
[00:11:38.334]that are better for your teeth. They
[00:11:40.638]really take the time to help students
[00:11:42.508]understand how to protect their oral
[00:11:44.178]health.
[00:11:46.085]The next question is, "How does my student
[00:11:48.185]get medicine on campus?". We
[00:11:50.485]actually have a full service pharmacy
[00:11:52.444]located right inside the main entrance
[00:11:54.725]of our building, so one of the first
[00:11:56.595]things you'll see when you walk in.
[00:11:58.420]So the bread and butter of what we do,
[00:12:00.400]obviously, are filling prescriptions.
[00:12:02.773]So if your student is currently taking a
[00:12:05.929]prescription, it's very easy to transfer
[00:12:08.409]it to us. Your student would just need to
[00:12:10.424]call the pharmacy and have their
[00:12:12.446]prescription bottle with them that says
[00:12:14.584]they have refills remaining. The
[00:12:16.124]pharmacist might ask them a couple
[00:12:17.684]questions about what's on the pill
[00:12:19.274]bottle. And then they'll get it set up
[00:12:21.054]so they can pick up their prescription
[00:12:23.394]on campus. So if your student is taking
[00:12:25.934]a prescription now, we really recommend
[00:12:27.926]your student go ahead and go through
[00:12:29.761]the process of transferring it so it's ready
[00:12:31.918]for them to pick up as soon as they come
[00:12:33.393]to campus in the fall. But if your
[00:12:35.888]student does get prescribed a medicine
[00:12:38.877]while they're on campus, whether it's
[00:12:41.176]from our own doctor or maybe they're
[00:12:43.326]seeing, you know, an urgent care doctor
[00:12:45.241]out in the community, tell them to have
[00:12:48.128]those prescriptions sent to the
[00:12:49.668]University Health Center pharmacy for
[00:12:51.798]pickup. Refills are really easy. We have a
[00:12:54.410]mobile app that your students can
[00:12:56.011]use. We have lots of different pickup
[00:12:59.191]options for them. We also do
[00:13:00.918]free mail order. So let's say your student
[00:13:03.318]is going home for summer break.
[00:13:04.978]They can actually just transition their
[00:13:07.507]prescriptions to be mailed to them
[00:13:09.237]if they're living within the state of
[00:13:10.847]Nebraska. And we can do 60- and 90-day
[00:13:13.206]supplies for that as well.
[00:13:14.906]Certain prescriptions are offered
[00:13:17.776]at a discounted rate. I would
[00:13:19.336]recommend you call the pharmacy
[00:13:20.896]to learn more about that. Then we have
[00:13:22.916]a full selection of over-the-counter
[00:13:25.637]items, so all the basics that you'd find
[00:13:28.316]at a drugstore you can pick up with us.
[00:13:30.496]That's things like pain relievers, first
[00:13:32.743]aid kit supplies, personal hygiene
[00:13:34.869]products, all of that. We are known for
[00:13:37.264]having a much better price than if you
[00:13:39.574]go off campus as well. Make sure you
[00:13:41.865]encourage your students to take
[00:13:43.135]advantage of that. If they ever have
[00:13:44.787]medication they need to dispose of,
[00:13:46.402]maybe it's expired or not used anymore,
[00:13:49.392]we have a safe medication disposal box
[00:13:52.725]in our pharmacy that they can use any
[00:13:54.905]time.
[00:13:56.805]So next, let's talk about how your student
[00:13:58.805]can access care with us. So the first
[00:14:01.299]thing to know is that we do require
[00:14:03.589]appointments for most services.
[00:14:05.961]We're not really like an urgent care
[00:14:08.447]facility in that you know we don't
[00:14:10.835]encourage students to just walk over
[00:14:12.705]and then expect to see a provider as
[00:14:14.864]soon as they get there. We operate on
[00:14:16.954]an appointment basis so that we can help
[00:14:18.874]all students with a variety of concerns
[00:14:21.104]that they have. That being said, we do
[00:14:24.229]have same day appointments available
[00:14:25.939]on a first come, first serve basis,
[00:14:27.439]depending on the symptoms your student
[00:14:29.421]has. So if they need to be seen right
[00:14:31.332]away, we still are going to be able to
[00:14:33.732]help them with that, we just want them
[00:14:35.462]to call ahead of time, and then that way
[00:14:36.950]they know exactly what time to show up
[00:14:39.196]that day for their same-day appointment.
[00:14:40.832]Make sure you remind them to schedule it
[00:14:43.124]by calling us. This is our phone number
[00:14:45.839]for appointments, the 5000 one
[00:14:47.839]listed here. It's really, really important
[00:14:50.156]that your student just goes ahead and
[00:14:51.916]adds that number to their phone
[00:14:53.551]contacts so that they've got it whenever
[00:14:55.551]they need it. The last thing you want
[00:14:57.561]to do wen you're sick is be searching
[00:14:59.249]for the phone number to make an
[00:15:00.819]appointment with the health center.
[00:15:02.176]So taking that proactive step, having in
[00:15:04.186]their phone is going to make a big
[00:15:05.646]difference. And then the next thing you
[00:15:07.922]need to know is that we do require
[00:15:10.184]parental consent. If your student is 18 or
[00:15:12.742]younger. So in the state of Nebraska
[00:15:15.068]the age of consent here is 19. If you have
[00:15:18.898]a student that's 18 or younger, here's
[00:15:20.668]what you need to do. You need to fill out
[00:15:24.108]a Power of Attorney form. If your student
[00:15:26.237]is 18, this gives your permission for us
[00:15:29.807]to treat your student should they need it
[00:15:32.141]when they come in. You can learn all about
[00:15:34.751]this form and you can download this
[00:15:36.401]form on our website. Just type in "Power
[00:15:38.405]of Attorney" in the search function of
[00:15:40.461]our website, and it will pop right up.
[00:15:42.579]Consent to treat is another option for
[00:15:45.054]17-year-olds because this form is not
[00:15:47.252]legal until they turn 18. So if you have a
[00:15:49.818]17-year-old, just know that when they come
[00:15:51.847]in to the health center, our medical
[00:15:54.080]receptionist will be calling you at the
[00:15:55.850]time of their appointment to get verbal
[00:15:58.170]consent to treat them just by calling you
[00:16:00.870]over the phone.
[00:16:02.140]We know it's common to have lots of
[00:16:04.070]questions about how this works,
[00:16:05.840]especially if you come from a state
[00:16:07.650]where the legal age of consent is 18.
[00:16:09.731]So if you need to learn more, please give
[00:16:12.222]us a call. We'd be happy to talk you
[00:16:14.242]through this form and everything
[00:16:15.912]you need to know.
[00:16:17.610]The next question is, "How can my
[00:16:19.490]students prepare for an appointment?".
[00:16:21.743]The first thing is, we want your student
[00:16:23.683]to know that they need to sign up for the
[00:16:26.271]patient portal. They'll get a link for the
[00:16:28.991]patient portal when they schedule that
[00:16:31.007]first appointment. We just want them to
[00:16:32.777]look for that and set it up. That's what
[00:16:35.407]they'll use to message their doctor, to
[00:16:37.807]schedule certain return visits, to
[00:16:39.737]get testing results, and all that.
[00:16:41.641]We want to make sure they have that
[00:16:43.751]all set up before they arrive. There
[00:16:45.881]is an eCheck-In process to help save
[00:16:48.051]them time. We don't expect you to
[00:16:49.811]remember that right now, but just for
[00:16:51.633]your own information, that's something
[00:16:53.353]that they'll be reminded about when they
[00:16:55.043]make an appointment. When they do
[00:16:57.263]schedule an appointment, we want them
[00:16:59.023]to get here 15 minutes early. That just
[00:17:01.293]gives them enough time to get checked
[00:17:03.123]in and fill out all the necessary
[00:17:05.403]paperwork. They will need to bring a
[00:17:07.393]form of government ID with them and
[00:17:09.463]an insurance card, so the ID could be
[00:17:11.613]something like a driver's license or
[00:17:13.575]passport or, if nothing else, they could
[00:17:15.815]always bring in their NCard.
[00:17:17.658]And then as far as the insurance card
[00:17:19.487]goes, if your student doesn't have
[00:17:21.277]their own card, they can use a picture or
[00:17:23.726]a copy of yours as a parent. But it just
[00:17:26.845]needs to be of the front and the back
[00:17:28.835]sides of the card to get it on file, and
[00:17:31.355]then we do still require masks in our
[00:17:33.705]clinical spaces right now. So make sure
[00:17:35.885]your student brings in a mask or we have
[00:17:37.765]masks available for them if they need it.
[00:17:41.503]So how does my student pay for care?
[00:17:43.893]This is one of the most common questions
[00:17:45.860]we get. So the most important thing to
[00:17:47.860]know is that, just like any typical
[00:17:49.932]doctor's office, there are going to be
[00:17:51.889]charges for services. But one of the
[00:17:54.190]advantages of using the health center is
[00:17:56.519]that the student fees that your student
[00:17:58.402]pays with their tuition cover certain
[00:18:00.369]services at the health center. There's
[00:18:02.459]a full list of what is covered and is not
[00:18:04.629]covered by the student fee on our
[00:18:06.755]website under the Billing and Insurance
[00:18:09.005]tab. We recommend you go check that
[00:18:11.025]out. Some things that are covered are
[00:18:13.195]usually a couple of different types of
[00:18:15.251]office visits, certain doctor-ordered
[00:18:18.384]lab testing, your annual flu shot and
[00:18:21.334]things like that. Go online to learn more
[00:18:23.724]about what is covered. Anything that's left
[00:18:26.844]over that's not covered by student fees
[00:18:29.206]would just get submitted to private
[00:18:31.467]insurance, and that's why we have your
[00:18:33.363]student bring their insurance card in with
[00:18:35.563]them. If they don't have insurance,
[00:18:37.604]the university offers a health insurance
[00:18:39.534]plan that they can voluntarily enroll in.
[00:18:41.604]They can also choose to pay out of
[00:18:43.784]pocket if they don't have insurance, and
[00:18:46.319]we offer a discounted rate for that for
[00:18:48.989]some students. We know that, if they
[00:18:51.812]don't have insurance, it can be really
[00:18:53.743]burdensome to pay for health care,
[00:18:55.934]and if that sounds like a realty for your
[00:18:58.354]student, just know that we offer
[00:19:00.153]a financial assistance program
[00:19:02.049]through Nebraska Medicine. We
[00:19:03.849]would encourage your students to
[00:19:05.449]apply for that if they need it.
[00:19:07.019]And then anything that is not covered
[00:19:08.829]by student fees or by insurance will be
[00:19:11.260]billed to your student, and it will be
[00:19:13.038]their responsibility to pay. Typically,
[00:19:15.550]that balance actually just gets rolled
[00:19:17.810]over into their MyRed account where
[00:19:20.050]they pay for their tuition. It will show
[00:19:21.970]up as something generic like "Health
[00:19:23.810]Center charge," and they can pay for
[00:19:25.986]it along with their tuition and anything
[00:19:28.662]else that they need. And usually that
[00:19:30.832]charge is going to show up about 30 days
[00:19:32.878]after the visit. If your student ever has
[00:19:35.018]a question about a charge, we have a
[00:19:36.776]Billing and Insurance representative that
[00:19:39.143]they can call or come see in-person
[00:19:41.223]anytime to ask those questions as well.
[00:19:44.415]So before I leave you, I just want to
[00:19:46.565]leave you with a couple of quick tips
[00:19:48.515]of ways that you can help your student
[00:19:50.015]protect their physical well-being. The
[00:19:51.995]first is to send a first aid kit with them.
[00:19:54.167]So they should have one in their dorm
[00:19:56.337]and they should also have on in their car
[00:19:58.187]if they have a vehicle up here with them.
[00:20:00.587]So things like band-aids, antibiotic
[00:20:04.587]ointment, any sort of over-the-counter
[00:20:06.777]items that they typically take, we want
[00:20:08.767]them to have that available to them
[00:20:10.557]should they need it. We also need your
[00:20:12.836]help in reminding them to schedule those
[00:20:15.152]preventive care appointments. Like I
[00:20:16.862]mentioned earlier, as a first time
[00:20:18.702]health-care user and just as a busy
[00:20:20.742]college student, the last thing on your
[00:20:22.764]mind is scheduling that annual exam,
[00:20:24.895]for example. So we need to lean on you
[00:20:28.055]a little bit to just give your student a
[00:20:30.025]little nudge, remind them to schedule
[00:20:31.832]those types of visits and take care of
[00:20:34.242]their health. While they're a student
[00:20:36.163]here, you also might want to talk to
[00:20:38.749]them about your family medical
[00:20:40.438]history if that' not a conversation
[00:20:42.218]you've had before. We're going to
[00:20:44.309]ask questions like that on the forms
[00:20:46.839]that they fill out. And then physicals,
[00:20:48.789]for example, is another time they would
[00:20:50.958]need to know that information.
[00:20:52.751]Plus them knowing that is going to empower
[00:20:55.296]them and give them knowledge that
[00:20:57.034]they need for future health care visits
[00:20:59.162]even past their time here at the
[00:21:01.042]university, so it's definitely a good
[00:21:03.392]conversation to have before they come to
[00:21:05.411]campus. You might need to help them set
[00:21:07.991]realistic expectations around health care
[00:21:10.315]in terms of helping them understand
[00:21:12.498]how to make an appointment, why
[00:21:14.320]that's important, you know how to show
[00:21:16.840]up early for an appointment, things
[00:21:18.770]like that that they might be kind of new
[00:21:20.680]to. We're going to help them with that as
[00:21:22.749]well, but as a parent if you can help
[00:21:24.979]support us in that, it does make things
[00:21:26.759]easier for your student, and then just
[00:21:29.189]encourage them to keep practicing
[00:21:30.988]pandemic prevention measures like
[00:21:33.008]I already said COVID-19 is still around. And
[00:21:35.848]the updates around COVID-19 and how
[00:21:39.848]it affects your student at the university
[00:21:42.038]will change throughout their time here
[00:21:44.862]as a student. So the way to stay up to
[00:21:47.208]date with all those changes is checking
[00:21:49.348]out COVID-19.unl.edu. That website's going
[00:21:52.828]to have the latest and greatest
[00:21:54.308]information for your student. And please
[00:21:57.698]stay connected to us. Like I said, make
[00:22:00.240]sure you have your students save our
[00:22:02.470]appointment line number in their phone.
[00:22:04.648]We also encourage you and your student
[00:22:06.208]to bookmark our website health.unl.edu
[00:22:09.113]where you can learn all about everything
[00:22:11.226]we've talked about today and more.
[00:22:12.870]If you or your student are active on
[00:22:14.854]social, we are very active on Instagram
[00:22:17.684]and Twitter. We're on Facebook, we maybe
[00:22:20.214]don't post as much, but you can follow
[00:22:21.944]us there, too, if you'd like to stay
[00:22:23.454]up-to-date. And we do have a Nebraska
[00:22:25.304]Medicine app that your students can use
[00:22:27.487]for their patient portal. So remind your
[00:22:29.793]student to download that and get it all
[00:22:31.503]set up and ready to go before they
[00:22:33.133]come to campus as well. Thank you so
[00:22:35.360]much for your time. I hope you learned
[00:22:36.966]some great information from me
[00:22:38.382]today. If you do have questions or
[00:22:40.213]need anything, please feel free to
[00:22:41.871]peruse our website or to give us a
[00:22:43.652]call at the 5000 number above, and
[00:22:46.319]we'd be happy to answer your questions.
[00:22:48.365]Thanks so much, and have a great day!

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Physical Wellness Begins Here: University Health Center

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