Husker Hub Explains: FERPA

Husker Hub Author

11/29/2021 Added

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In this video, Husker Hub explains the Family Educational Right to Privacy Act (FERPA) in relation to the services we provide, including guest access, FERPA releases and what information can and cannot be shared to people other than the student.

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[00:00:03.377]Hi, welcome to Husker Hub Explains.
[00:00:04.980]My name is Dan and I'm a student services specialist
[00:00:07.540]in the Husker Hub.
[00:00:08.840]In this video, we will be discussing FERPA,
[00:00:10.970]the Family Education Rights and Privacy Act.
[00:00:12.930]A student services specialist in Husker Hub
[00:00:15.140]can only provide a student's public information
[00:00:17.320]to the student themselves
[00:00:18.420]and to those whom the students has granted access.
[00:00:21.360]If anyone other than the verified student
[00:00:23.180]either emails, calls in,
[00:00:24.560]or meets with a specialist over zoom, or in office
[00:00:27.980]seeking information concerning anything contained
[00:00:30.330]within a student's educational record,
[00:00:32.000]that is not public directory information,
[00:00:34.102]such as grades, academic standing, course schedules,
[00:00:37.670]billing or financial aid adjustments, et cetera.
[00:00:40.360]The specialist must have the student
[00:00:41.930]grant that individual access
[00:00:43.482]for obtaining this restricted information.
[00:00:46.300]And a student may grant this access
[00:00:47.970]by either verbal or written confirmation,
[00:00:50.354]as well as, through their MyRED portal.
[00:00:52.610]So, let me go ahead and share my screen here now.
[00:00:54.860]So, that way we can walk through
[00:00:55.930]how students can set up their guests user access for FERPA.
[00:00:59.640]They will select their manage guest users link,
[00:01:01.910]under the profile tab in their main navigation page.
[00:01:04.720]To grant guests or parents access
[00:01:06.500]for the first time,
[00:01:07.370]the student would add the guests
[00:01:08.820]by entering the email address of their parent or guests
[00:01:11.560]that they are wanting to provide access to.
[00:01:14.290]And then they would click submit.
[00:01:16.120]Here in the new guest registration area
[00:01:18.090]is where the email address will be shown.
[00:01:20.110]And this shows that it does not have a guest account.
[00:01:22.860]The student would then input
[00:01:23.800]the parent's first and last name,
[00:01:26.300]as well as their date of birth.
[00:01:27.610]Now here,
[00:01:28.443]students can grant parents different levels of access
[00:01:31.000]to their educational records.
[00:01:32.870]Of course,
[00:01:33.703]there are several different levels of electronic access
[00:01:35.221]students can grant to their parents.
[00:01:36.980]First level, of course,
[00:01:38.010]being the student accounts,
[00:01:39.140]which allows access to online bill payment,
[00:01:41.110]bills activity, account activity, payment history,
[00:01:43.340]and also 1098T forms.
[00:01:45.870]If a student has granted their parent or guest
[00:01:49.160]in-person, phone or email access,
[00:01:51.010]the parent student services specialist here in Husker Hub
[00:01:54.080]to discuss with them information about tuition, fees,
[00:01:56.650]payments, collections.
[00:01:58.035]And if their granted online access for the guest or parent,
[00:02:01.273]the parent would be able to have access
[00:02:02.397]to the online bill payment, the view bills option,
[00:02:06.120]to view account activity, view payment history,
[00:02:08.300]as well as 1098Ts.
[00:02:10.290]The third level is personal information.
[00:02:12.347]Now this allows access to view addresses,
[00:02:14.600]phone numbers and email addresses.
[00:02:16.706]Then our fourth level
[00:02:18.120]that can access provided to a guest or parent
[00:02:20.600]which has allows access to view financial aid
[00:02:23.648]and MyRED to-do list items.
[00:02:26.410]Second option in level is for student records.
[00:02:29.760]This would allow a students
[00:02:30.650]to allow parents or their guests
[00:02:32.544]access to the student's class schedule and final grades.
[00:02:36.120]You know,
[00:02:36.953]staff and specialists in Husker Hub
[00:02:37.950]when meeting with parents in-person or over the phone,
[00:02:39.686]or email communications
[00:02:40.915]would have to have authorization by the student
[00:02:43.205]or an in-person checkbox selected.
[00:02:45.770]So the parent or guest would need to prove
[00:02:47.140]to the specialist that they are who they appear to be.
[00:02:49.494]We would be able to ask for photo ID,
[00:02:51.700]telephone, email address,
[00:02:53.035]or the security word phrase that's set up in MyRED,
[00:02:56.304]that the student be able to provide access for them.
[00:02:59.610]Once a secret word or phrase has been inputted,
[00:03:02.090]then they can click to say from there,
[00:03:04.470]an email will be sent to the parent or the guests
[00:03:06.566]with instructions on how to complete their account creation.
[00:03:09.930]Bear in mind,
[00:03:10.763]students defer the right
[00:03:11.596]to begin the first day of attendance,
[00:03:12.930]which can be the day that the students
[00:03:14.110]both pay their enrollment deposit
[00:03:14.943]and has officially enrolled in classes.
[00:03:17.190]So if you are the parent,
[00:03:18.170]here are the questions arising in your mind,
[00:03:21.190]I'm paying the bill,
[00:03:22.540]so why can't I access my students records?
[00:03:24.660]It's a very legitimate question
[00:03:25.830]with a legitimate answer.
[00:03:27.369]FERPA was established to provide security,
[00:03:29.780]and privacy to students,
[00:03:30.761]this law protects the student's information
[00:03:32.830]from being accessed by the general public.
[00:03:34.480]The law states that I believe that was the security phrase
[00:03:37.420]set up on MyRED can access the student's records.
[00:03:39.940]So this clause does include parents,
[00:03:41.521]in order to access that information,
[00:03:43.690]the parent would need to talk with the student
[00:03:45.300]about getting right consent through their MyRED.
[00:03:47.560]Thank you for watching
[00:03:48.393]Husker Hub explains FERPA.
[00:03:49.820]Please connect with Husker Hub,
[00:03:51.040]should you have additional questions
[00:03:52.200]about anything that was discussed in this video
[00:03:54.520]or in any of our other Husker Hub Explains videos
[00:03:56.680]found on our website, Huskerhub.unl.edu,
[00:04:00.320]and take care.

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Husker Hub Explains: FERPA

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