How to Understand Enrollment Errors

Luke Jarecke Author

04/08/2021 Added

29 Plays

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This tutorial video explains how to understand and solve various enrollment errors.

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[00:00:00.617](upbeat music)
[00:00:10.090]Hello.
[00:00:11.040]In this video I will describe
[00:00:12.820]the different types of enrollment errors
[00:00:14.810]and how to solve
[00:00:15.690]enrollment error issues.
[00:00:17.430]Please skip to the time below
[00:00:19.080]if you'd like to find details
[00:00:20.350]about a specific error.
[00:00:22.990]First, I will know
[00:00:24.120]how to avoid encountering these errors
[00:00:25.860]in the first place.
[00:00:27.470]In the enrollment scheduler
[00:00:29.250]after you have found
[00:00:30.120]the schedule you like,
[00:00:31.520]select the validate button
[00:00:33.650]at the top of the screen
[00:00:34.940]before sending it to the shopping cart.
[00:00:37.930]This will show you the expected results
[00:00:40.020]if you were to try to enroll
[00:00:42.030]in these sections in courses.
[00:00:44.670]If any conflicts or errors appear
[00:00:47.130]it is better to know about them now
[00:00:49.120]before you send the courses
[00:00:50.560]to the shopping cart
[00:00:51.480]and try to enroll.
[00:00:54.550]If no conflicts appear
[00:00:56.130]you are good to go.
[00:00:57.940]Send to shopping cart and enroll.
[00:01:03.750]The first type of error
[00:01:04.900]that may appear is a prerequisite error.
[00:01:08.110]This error can appear
[00:01:09.370]for a few different reasons
[00:01:11.160]but in general,
[00:01:12.010]it means that you do not have
[00:01:13.330]the proper status
[00:01:14.530]to be in this class or section.
[00:01:17.450]The error message often tells you
[00:01:19.110]what prerequisite you lack.
[00:01:21.310]For example, if the section
[00:01:23.360]is only for a certain population
[00:01:25.790]such as wht students,
[00:01:28.310]learning community students
[00:01:30.010]or students within a certain college,
[00:01:32.530]it will tell you this.
[00:01:34.773](upbeat music)
[00:01:46.080]It will also tell you
[00:01:47.220]if you have not taken
[00:01:48.340]any courses previously
[00:01:49.840]that must be taken before this class.
[00:01:52.460]For example, life 120
[00:01:54.710]must be completed before life 121
[00:01:57.510]can be enrolled
[00:01:58.870]or you need equivalent transfer credit.
[00:02:02.090]A prerequisite error may also appear
[00:02:04.730]if you did not score high enough
[00:02:06.400]on a placement exam for a given course.
[00:02:09.100]This often occurs
[00:02:10.130]with math courses
[00:02:11.180]in the math placement exam.
[00:02:13.492](upbeat music)
[00:02:25.570]A similar error message you may see
[00:02:27.750]is a co-requisite error.
[00:02:30.200]This error appears
[00:02:31.390]for classes that have co courses
[00:02:33.430]that must always be enrolled together.
[00:02:36.640]For example, to enroll in life 120,
[00:02:40.080]you must also enroll in life 120L
[00:02:43.520]the lab section for this course,
[00:02:45.950]you cannot self-enroll
[00:02:47.680]in just one or the other.
[00:02:50.380]To fix this error.
[00:02:51.750]You must add the co-requisite course
[00:02:53.980]that the error message lists
[00:02:55.980]and then enroll in the courses together.
[00:02:58.880]Otherwise you must find another course.
[00:03:02.650]A different error message
[00:03:03.900]that you may see
[00:03:04.870]is a department consent error.
[00:03:07.570]This error appears
[00:03:08.810]when the section or course
[00:03:10.470]you're trying to enroll in
[00:03:11.820]has special considerations
[00:03:13.700]or is for a specific population
[00:03:16.140]and you do not meet the criteria.
[00:03:19.320]To solve this issue,
[00:03:20.690]you must have a permission code
[00:03:22.310]from your college or advisor.
[00:03:24.570]Otherwise you must find another course
[00:03:26.860]to enroll in.
[00:03:29.650]Another error message
[00:03:30.860]that you may receive
[00:03:31.880]is a time conflict error.
[00:03:34.310]Although the scheduler
[00:03:35.340]does not allow you to generate schedules
[00:03:37.570]with time conflicts.
[00:03:39.450]If you manually add a course
[00:03:41.240]to the shopping cart
[00:03:42.170]and try to enroll,
[00:03:43.390]this error may appear.
[00:03:45.520]This simply means
[00:03:46.640]that the course you're trying to enroll in
[00:03:48.710]overlaps with another course.
[00:03:51.400]To solve this,
[00:03:52.350]you must use a different section
[00:03:54.030]of the course you want to add
[00:03:56.070]or you must swap sections
[00:03:58.020]or drop the class
[00:03:59.410]that it is conflicting with.
[00:04:03.610]Another type of error
[00:04:04.740]you may receive when enrolling
[00:04:06.640]shown here is a full section
[00:04:09.710]or full course error.
[00:04:11.970]This means that the section
[00:04:13.350]you're trying to enroll in
[00:04:14.800]has no remaining seats.
[00:04:17.020]To resolve this error.
[00:04:18.330]You must find
[00:04:19.163]another section of the course
[00:04:20.430]to enroll in.

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How to Understand Enrollment Errors

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