How to Troubleshoot "No Schedules Generated"

Luke Jarecke Author

04/08/2021 Added

27 Plays

Description

This tutorial video helps viewers understand and potentially solve a "no schedules generated" error in the enrollment scheduler.

Searchable Transcript

Search:

[00:00:00.279](playful music)
[00:00:10.250]Hello.
[00:00:11.300]In this video, I will be showing you what to do
[00:00:14.360]if no schedules are generated in the Enrollment Scheduler.
[00:00:19.200]Be sure that the class you are wanting to enroll in
[00:00:21.830]is added to the scheduler.
[00:00:24.160]Also, if you're already enrolled in other courses,
[00:00:27.770]make sure all the blue check boxes are selected
[00:00:30.900]under the Current Schedule list.
[00:00:36.370]If there are scheduling conflicts,
[00:00:38.320]you'll see this error message
[00:00:39.980]after pressing the Generate Schedules button.
[00:00:45.140]This occurs when two courses have a time conflict
[00:00:48.380]or if the course or courses you're wanting to add
[00:00:51.840]conflict with a break that you have created.
[00:00:54.950]Sometimes, as shown here,
[00:00:57.190]the message tells you exactly what is causing a conflict.
[00:01:01.010]To solve the issue, you may have to add a different class
[00:01:04.570]or switch to a different section of a current class
[00:01:07.460]to make room for the new addition or additions.
[00:01:11.760]You can view available sections and times
[00:01:14.620]using the Sections button next to the course.
[00:01:22.020]However, sometimes no schedules are generated
[00:01:25.460]and the error message does not tell you
[00:01:27.530]what the conflict is.
[00:01:29.420]If this is the case, you can troubleshoot
[00:01:31.840]to see what is causing the conflict.
[00:01:34.710]To do this, deselect one class at a time
[00:01:38.400]from your list of courses.
[00:01:40.820]Be sure that you are using both the Current Schedule
[00:01:44.050]and Courses Added list.
[00:01:47.050]Then try to generate schedules again.
[00:01:53.730]Do this one class at a time
[00:01:55.850]until you have tested all the courses.
[00:02:08.750]Whichever deselected courses had Schedules generated
[00:02:12.520]or the courses that are causing errors,
[00:02:14.479](playful music)
[00:02:25.700]you can use the Sections button next to these courses
[00:02:29.040]to see which sections are available
[00:02:31.330]and what times they'd take place.
[00:02:34.310]To resolve the issue,
[00:02:35.860]you may want to see if any of these enrolled courses
[00:02:38.940]have other available sections at different times.
[00:02:42.480]To try all other available sections,
[00:02:45.390]re-add the conflicting course to the Scheduler.
[00:03:06.310]Then, deselect the course from your Current Schedule list
[00:03:10.150]and try generating schedules again.
[00:03:17.480]Now, if there are no other conflicts,
[00:03:20.020]the Scheduler will list all available schedule options
[00:03:23.260]with the class or classes you are trying to add,
[00:03:26.180]the course that was originally conflicting,
[00:03:28.690]and the rest of your schedule that is not changing.
[00:03:35.050]Select a schedule and send to shopping cart.
[00:03:45.100]You will then have to drop
[00:03:46.790]or swap the original conflicting course
[00:03:49.430]to allow you to enroll in the new section
[00:03:51.980]of the same course.
[00:03:53.360](playful music)

The screen size you are trying to search captions on is too small!

You can always jump over to MediaHub and check it out there.

Comments

0 Comments

How to Troubleshoot "No Schedules Generated"

Description

Searchable Transcript

Comments icon comment

Related Channels

Comments